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Warranty Policy

Product Warranty

  • All dashcams sold by DashCam King come with the manufacturer’s standard warranty (typically 12 months unless otherwise stated).

  • This covers defects in materials and workmanship under normal use.

  • The warranty does not cover:

    • Physical damage (e.g., drops, accidents).

    • Water damage.

    • Wear and tear.

    • Dashcams not purchased from DashCam King.

Installation Warranty

  • Professional installations performed by DashCam King are covered by a 12-month workmanship warranty.

  • This ensures wiring, mounting, and setup are free from defects caused by our installation process.

  • This warranty does not apply if:

    • The dashcam was installed by another party.

    • Modifications or tampering have been made after installation.

Battery Packs & Accessories

Battery packs and accessories installed by DashCam King are covered under the same 12-month workmanship warranty.

  • Manufacturer defects for accessories are covered by the supplier’s warranty.

Warranty Claims

  • To make a claim, contact us with proof of purchase and details of the issue at support@dashcamking.com.au

  • We may request photos, a video, or an in-store inspection.

  • Where eligible, we’ll repair, replace, or refund the product/service at our discretion.

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