Refunds & Returns Policy

Returns Eligibility

• You may return a product within 30 days of purchase if it is:

  • Unused and in its original packaging, OR

  • Proven to be faulty or damaged upon arrival.

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Change of Mind

• For change of mind returns, products must be in as-new condition.

• Installation and service fees are non-refundable.

• ​Customers are responsible for all return shipping costs — a return label will not be provided.

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Damaged or Lost in Transit

• If your product arrives damaged or is lost in transit, we’ll replace it or issue a full refund.

• Claims must be made within 7 business days of delivery.

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How to Request a Return

• Contact us at support@dashcamking.com.au

• Provide your order number and reason for return.

• We’ll guide you through the return process.

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Refund Method

• Refunds are processed back to your original payment method once we receive and inspect the returned product.